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You have the right to cancel your order within 7 days from the day after the date of delivery. If your order has been processed we are unable to cancel it here you may still cancel the order by returning the item to us within the 7 day cool off period.  Please ensure item is returned in original packaging and unopened otherwise we will not be able to refund and only will replace item returned.

When items are in stock your order will be sent within 24 hours, making delivery between three and five working days for orders to mainland UK using our standard delivery service. If an item is "out of stock" you will be advised of the date when more stock is due before you place your order. If there is a further delay we will notify you by email or post. Your order will be dispatched and the out of stock items will follow.

If you receive your order and it is not what you are expecting, it isn't a problem - you can return it back to us within 7 days of receiving the goods for a full refund. Please ensure item is returned in original packaging and unopened otherwise we will not be able to refund only replace item returned.

Unfortunately, we cannot be responsible for returns which are lost or damaged in the post so please obtain a free proof of postage from the post office which will serve as your security in case this happens. Please allow 14 days for us to process your returns. Credit card refunds will appear on your next bank or credit card statement. P&P (where applicable) and returns postage are direct costs and we regret that we cannot refund these.

Exchanges are processed immediately and replacements should be with you in about 5 days. If your exchange is of higher value than your returned item(s), complete the additional payment box on the form. We will not charge postage and packing on exchange orders for UK mainland customers. Regretfully, we do have to charge customers outside of mainland UK.
If you receive an item which has been damaged during delivery, please report this within 2 days of receipt.
Personalized items can't be returned or refunded, unless the item is faulty.

If you provide us with a wrong delivery address and your goods are signed for by another party, Bizziebaby cannot be held responsible for any loss you incur as a result. 
Data protection
We do not pass on your email address to any other company at any time. If you subscribe to our Newsletter, you may be confident that your email address will only be used by us to inform you of special offers. Should you wish to unsubscribe at any time, please do so by clicking on the relevant link at the base of the newsletter. Should you call our Customer Service department your call may be recorded for training and monitoring purposes.

We reserve the right to change, modify, remove or substitute without notice any information shown on this website (or any other website owned by Bizziebaby) from time to time.
Prices and availability of goods are subject to change. Nothing in this disclaimer applies to any products that you purchase from Bizziebaby once you've purchased them.

Bizziebaby does not control or endorse any third party websites, and is not responsible for the availability or content of any third party websites available via this website through a link. Nor is Bizziebaby responsible for any services or product you buy through such websites.

All content and services on this website are provided on an 'as is' basis. Bizziebaby cannot give any warranty for the website and its content. Though we try to make the website correct and reliable, we cannot guarantee that it is.
We do not give any warranty for the accuracy, suitability, reliability, completeness, performance, fitness, freedom from viruses or timeliness of the content or services contained on this website.

Bizziebaby will not be liable for any damages (including without limitation loss of profit or loss of use) arising out of your use or delay or inability to use the website, its content or any link to another website arising in contract, tort (including negligence) or otherwise, except in the case of death or personal injury caused by Bizziebaby's negligence